Chaitanya Vijayvargiya
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Articles
Recent activity by Chaitanya Vijayvargiya-
How can I add team members to our agency account?
Go to "Settings" in your dashboard.Select "Team Management."Click "Invite Member," and enter the team member’s email address.Assign appropriate roles and permissions.Click "Send Invitation."Members...
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How do I create a new social media campaign?
Log in to your SocialBuzz account.Navigate to the "Campaigns" tab.Click "Create New Campaign."Enter the campaign name, objectives, and target audience.Select social media platforms to include.Uploa...
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How do I schedule posts across multiple social platforms?
Access the "Content Scheduler" section.Click "Create Post."Compose your message and attach media files.Select all desired social media channels.Set the date and time for publishing.Confirm by click...
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How do I monitor campaign performance?
Open the "Analytics" tab.Select the campaign you want to review.View key metrics such as reach, engagement, clicks, and conversions.Use filtering options to narrow down by date or platform.Export r...
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How can I handle negative comments on social media posts?
Monitor your posts regularly using the "Social Inbox."Identify negative comments promptly.Respond politely and professionally, acknowledging concerns.Offer to take the conversation offline if appro...
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How do I update billing information?
Navigate to the "Account Settings" section.Click on "Billing & Payments."Select "Update Payment Method."Enter new billing details and save changes.Verify the update via the confirmation email.
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How do I integrate new social media platforms?
Go to "Connect Account" in your dashboard.Choose the platform you want to add.Click "Connect" and authorize access through the platform’s login.Confirm integration is successful.Begin managing cont...
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How do I reset my account password?
Click the "Forgot Password" link on the login page.Enter your registered email address.Follow the password reset link sent to your email.Create a new secure password and save.
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How do I back up social media content?
Access the "Content Library."Select posts or campaigns to back up.Click "Export" and choose the desired file format (e.g., CSV, PDF).Download and securely store the backup files.
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How do I cancel a scheduled post?
Navigate to the "Content Scheduler."Locate the scheduled post you wish to cancel.Click on the post and select "Cancel" or "Delete."Confirm your action to remove the post from the queue.